Privacy Policy

Artytipss Studio

Last updated: June 2026

This policy explains how Artytipss Studio collects, uses, and protects your personal data when you visit our website or use our services, in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).

1. WHO WE ARE

Artytipss Studio (registered as ) operates at 1 Marne Rd, #01-11 The Citron, Singapore 208380. We provide beauty and personal care services and operate the website at https://artytipssstudio.com.

For privacy-related enquiries, contact us at [email protected] or via WhatsApp at +6580565831.

2. WHAT INFORMATION WE COLLECT

Information you provide directly:

Name and contact details (phone number, email address, WhatsApp number)
Date of birth (for birthday offers, where provided voluntarily)
Appointment preferences and service history
Feedback, reviews, or enquiries you send us
Referral details if you participate in our referral programme

Information collected automatically:

Website usage data (pages visited, time spent, device type, browser type)
IP address and approximate location
Cookie identifiers (see Section 6)

3. HOW WE COLLECT YOUR INFORMATION

When you fill in a form on our website (contact, booking, promotional enquiry)
When you message or call us directly
When you visit us in person and provide your details for booking or loyalty purposes
Automatically via cookies and analytics tools when you use our website
When you refer or are referred by an existing client

4. HOW WE USE YOUR INFORMATION

We use your personal data only for the following purposes:

To confirm and manage your appointments
To send you service reminders and follow-up messages via WhatsApp
To process and fulfil promotional offers and vouchers you have requested
To send birthday offers (if you have provided your date of birth and consented)
To request Google reviews from you after your visit (you are free to decline)
To send re-engagement messages to invite you back (you may opt out at any time)
To respond to your enquiries and provide customer support
To improve our website and services based on usage patterns
To comply with legal obligations

We will not use your information for any purpose other than those listed above without obtaining your consent first.

5. WHO WE SHARE YOUR INFORMATION WITH

We do not sell your personal data. We may share it only with:

Our technology providers, including our booking, CRM, and marketing automation platform, which processes data on our behalf under its own data protection policies.
Google, where your reviews, if submitted, are published on our Google Business Profile under Google's own terms.
WhatsApp / Meta, where messages sent via WhatsApp are processed by Meta under their platform terms.
Analytics and advertising platforms, where data may be processed by tools such as Google Analytics, Meta (Facebook/Instagram), or TikTok for website analytics or ad performance measurement.

All third-party providers are required to handle your data securely and only for the purpose we have engaged them for.

6. COOKIES AND TRACKING

Our website uses cookies — small text files stored on your device — to make the site work and to understand how it is used.

Essential cookies: required for the website to function (e.g. form submissions, session management). These cannot be disabled.
Analytics cookies: help us understand how visitors use the site (e.g. Google Analytics). Data is aggregated and anonymised.
Marketing cookies: used to measure the effectiveness of advertising on platforms such as Google, Meta (Facebook/Instagram), and TikTok, where applicable.

A cookie notice is displayed when you first visit our site. You may accept all cookies or essential cookies only. You can also manage cookies through your browser settings at any time.

7. HOW WE PROTECT YOUR INFORMATION

We take reasonable steps to protect your personal data from unauthorised access, use, or disclosure, including:

Secure, password-protected systems and platforms
Limiting access to personal data to staff who need it to perform their role
Using reputable third-party platforms that maintain their own security standards

No system is completely secure. If you believe your data has been compromised, please contact us immediately.

8. HOW LONG WE KEEP YOUR INFORMATION

Booking and transaction records: up to 3 years from last transaction
Marketing contact lists: until you opt out or request deletion
Website analytics data: as governed by the analytics provider (typically 14 to 26 months)

When data is no longer needed, we delete or anonymise it.

9. YOUR RIGHTS UNDER THE PDPA

Under Singapore's Personal Data Protection Act 2012, you have the right to:

Access: request a copy of the personal data we hold about you
Correction: request that we correct any inaccurate or incomplete data
Withdrawal of consent: withdraw consent to our use of your data at any time
Erasure: request deletion of your data where we no longer have a lawful basis to retain it

To exercise any of these rights, contact us at [email protected] or +6580565831. We will respond within 30 days.

10. MARKETING COMMUNICATIONS

We only send marketing messages (including promotional offers, re-engagement messages, and review requests) to clients who have provided consent via the checkbox on our forms or verbally during their visit.

You may opt out at any time by:

Replying STOP to any WhatsApp message from us
Contacting us at [email protected] or +6580565831

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are published constitutes your acceptance of the updated policy.

12. CONTACT US

Email: [email protected]

WhatsApp: +6580565831

Address: 1 Marne Rd, #01-11 The Citron, Singapore 208380

This Privacy Policy is governed by the laws of Singapore, including the Personal Data Protection Act 2012 (PDPA). For more information, visit the Personal Data Protection Commission at pdpc.gov.sg.